Help & FAQs
Help & FAQs
When are Refunds provided?
Once the return order has reached the warehouse, the refund process will be initiated within 48 hours.
When are returns not possible?
- Return needs to be initiated within 10 days from the date of delivery.
- Item(s) of the order should not be used.
- The tags of the items should be intact and not removed.
How do I pay using Net Banking?
You can pay through your Net Banking account with ICICI, HDFC, IDBI Bank, Axis Bank, OBC, SBI and 30 other Indian banks.
On the payment page, choose Net Banking as your preferred mode of payment and click to place your order.
This will take you to the banking site where you will need to enter your bank login details (Net Banking User ID and Password) and the transaction password. Once successful, you’ll receive a confirmation and your order will be processed.
We support all major banks.
Are there any hidden charges when I make a purchase on pioneerimpex.co.in?
There are no hidden charges and the prices shown against each product are the final ones.
Is it safe to use my credit/debit card on pioneerimpex.co.in?
All credit card and debit card payments on pioneerimpex.co.in are processed through secure and trusted payment gateways. pioneerimpex.co.in does not store or capture any credit card or net banking related information. 3D secure password service is used by banks for online transactions, providing an additional layer of security through identity verification.