Help & FAQs

Help & FAQs


Once the return order has reached the warehouse, the refund process will be initiated within 48 hours.

  • Return needs to be initiated within 10 days from the date of delivery.
  • Item(s) of the order should not be used.
  • The tags of the items should be intact and not removed.

You can pay through your Net Banking account with ICICI, HDFC, IDBI Bank, Axis Bank, OBC, SBI and 30 other Indian banks.
On the payment page, choose Net Banking as your preferred mode of payment and click to place your order.
This will take you to the banking site where you will need to enter your bank login details (Net Banking User ID and Password) and the transaction password. Once successful, you’ll receive a confirmation and your order will be processed.
We support all major banks.

There are no hidden charges and the prices shown against each product are the final ones.

All credit card and debit card payments on pioneerimpex.co.in are processed through secure and trusted payment gateways. pioneerimpex.co.in does not store or capture any credit card or net banking related information. 3D secure password service is used by banks for online transactions, providing an additional layer of security through identity verification.

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